Trust is, or should be, the number one factor in picking a VPN service. This is a point we have mentioned in previous posts in this series, but it’s worth expanding on and taking a closer look at the why.
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The core mission of IVPN is to help our customers protect their privacy. We believe maintaining financial privacy is important for achieving freedom from surveillance, and we seek to support projects that help this cause.
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Earlier this year IVPN published results of a comprehensive 3rd party infrastructure audit that included VPN, web, authentication, API servers and supporting infrastructure. Following the open-sourcing of our apps in February this year, we decided to commission a comprehensive audit of IVPN apps for all platforms (Windows, macOS, Linux, iOS, Android).
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Trust is hard to build and telling the truth is a valuable habit to support this process. Trust is also easy to lose and telling lies (even white ones) is a fast way to diminish it.
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In a nutshell Generating an account for our VPN service no longer requires an email address, and we dropped renewing subscriptions by default in favor of a pre-paid system. We have introduced a new onboarding process with QR code setup, and two-factor authentication for account IDs that act as a sole identifier.
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Improving the user experience for Linux customers has been a big priority for us in 2020. Earlier this year we released a fully featured CLI app. Today, following the redesigned Android and iOS/iPadOS apps, we are releasing the next iteration of our Linux app with a graphical interface.
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After kicking off the round of releases with iOS earlier this month, today we are introducing a rebuilt IVPN app for Android. The goals for this project were similar: to deliver a solution that offers better user control, a clearer overview of connection status and location, and enables a smoother setup process.
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Today we are releasing redesigned iOS and iPadOS apps for IVPN. This is the first milestone in our project of rebuilding our applications for better usability and user experience. Why have we opted for redesign? There are specific aspects of the apps we aimed to improve:
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