Help Center

General

• Quantum-Resistant VPN connections
• AntiTracker Plus Lists Explained
• Do you store any logs that could be used to identify a customer?
• How many devices or simultaneous connections can I have to IVPN?
• Quantum Resistance FAQ
• Does IVPN offer a free trial?
• Configuring the IVPN app to autoconnect
• How do I remotely connect to my home system or services behind the VPN connection?
• Do you support Port Forwarding?
• Do you allow P2P / BitTorrent / torrents downloading?
• How Do I Know When I'm Protected by IVPN?
• My IP is being leaked by WebRTC. How do I disable it?
• What happens if you receive a legal notice such as a DMCA for copyright material that I have downloaded?
• Does IVPN offer Perfect Forward Secrecy (PFS)?
• Is using L2TP/IPSec with a public pre-shared key secure?
• Do you collect or store any usage/stats information relating to an account?
• How to verify a file checksum
• What makes IVPN so fast?
• How do we react when requested by an authority for information relating to a customer?
• What speed can I expect / how fast is IVPN?
• What happens if laws change forcing IVPN to compromise their customers' privacy?
• What are TCP connections?
• What information do you collect and store when I sign up for your service?
• What information is collected and stored about all visitors to your website?
• What information is stored when I stop using your service?
• Do you offer dedicated or static IP addresses?
• Can I access Hulu / Netflix / BBC iPlayer using IVPN?
• What VPN protocols do you offer?
• What technologies do you use at IVPN?
• Do you offer a kill switch or VPN firewall?
• Answers for "18 Questions to ask your VPN Service provider"
• How can I connect to the Multi-hop network?
• Do you reboot servers during a maintenance window?
• Device Management FAQ
• AntiTracker FAQ
• Do you support IPv6?
• SOCKS5 Proxy Service
• Do you offer OpenVPN, WireGuard config files?
• In which countries do you have servers / Where are your servers located?
• Do you support Chromebook?
• How do I send a secure PGP encrypted email to IVPN?
• How many IPs do you have (in total or per server)?
• How to verify Warrant Canary signature?
• Do you allow SMTP (email) whilst connected to IVPN?
• Does IVPN support pfSense firewall?
• Why is the location of the server not accurate?
• Do you have an affiliate program?
• Does IVPN support Windows 10?
• Where can I download the VPN software for my computer?
• What payment methods do you accept?
• Do you support Tunnelblick / Viscosity?
• Does IVPN support Synology NAS?
• Does IVPN support Roku media players?
• Firewall Exceptions
• How much does IVPN cost?
• WireGuard FAQ
• Does IVPN protect SSH connections?
• Do you have advanced privacy guides?
• What is the default encryption cipher for VPN connections?
• Does VoIP work with IVPN?
• Using WireGuard® for Privacy Protection
• Do you support BlackBerry?
• Do you offer Two-Factor Authentication?
• Custom DNS
• What is a Multi-hop VPN service?
• Split Tunnel FAQ
• Split Tunnel Uses and Limitations
• TCP and UDP Connections
• Antivirus detects malware in the IVPN installer, why?
• Command Line Client FAQ